Shipping policy
At Cath & Reina, we are committed to delivering your orders safely and efficiently.
Order Processing
- Orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Domestic Shipping (Nigeria)
We currently ship nationwide.
Lagos
- Shipping Fee: ₦4,500
- Estimated Delivery: 2–5 business days
Outside Lagos
- Shipping Fee: ₦15,500
- Estimated Delivery: 3–7 business days
Delivery times are estimates and may vary due to weather, public holidays, or courier delays.
International Shipping
We ship internationally.
Shipping charges are calculated based on:
- Destination country
- Package weight
- Courier rates
International shipping costs will be displayed at checkout.
Estimated delivery time is typically 5–14 business days, depending on the destination and customs processing.
Customs & Import Duties
International customers are responsible for any customs duties, taxes, or import fees charged by their country. Cath & Reina is not responsible for these additional charges.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Delivery Issues
Please ensure your shipping address is accurate before placing your order. Cath & Reina is not responsible for delays or failed deliveries resulting from incorrect shipping information.
If your package arrives damaged or you receive the wrong item, please contact us within 24 hours of delivery at: