Refund policy

At Cath & Reina, we take pride in offering authentic, high-quality products.

Due to the nature of our products and for hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or refunds for products that have been delivered.

Exceptions

We will only replace or refund an item if:

  • You receive the wrong product.
  • Your item arrives damaged or defective.
  • Your order is incomplete due to an error on our part.

Any issues must be reported within 24 hours of delivery with clear photos of the product and packaging.

Contact Us

For assistance, please contact us at:

Email: hello@cathandreina.com

We appreciate your understanding and thank you for shopping with Cath & Reina.